Client Support satisfaction survey

Client Support satisfaction survey

Dear Client,

We would appreciate your evaluation of the services you recently received from
SIX Securities Services.

How was your experience? Did we meet your expectations? Your opinion matters to us, understanding where we can improve allows us to focus our services to meet your requirements.

Thank you in advance for your valuable feedback and we look forward to working with you in the future.

Kind regards,
Your SIX Securities Services
Client Support


1. How satisfied are you with Client Support as a whole?

2. How do you rate our availability?

3. How would you rate the technical competence of our employees?

4. How do you rate the quality of the answers that you have received from us?

5. How satisfied are you with the time it took to process your query/request?

6. How do you rate the efficiency of our employees?

7. How do you rate the customer care you have received from us?

8. Which of the following is most important to you?

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